The SMB’s Perspective of Data Backup from a Managed Service Provider

SMBs are implementing Big Data strategies to stay competitive in a global market. Interestingly, the SMB is able to react to, and be more successful in, adopting new technologies than their big company competitors.

The SMB has a more simple corporate structure. This enables employees to make decisions and act quickly without bureaucratic toll gates, as larger companies have. The SMB also does not have the culture that often answers questions that arise from new ideas with ” we tried that and it did not work.” This agility gives the SMB an edge through accelerated innovation. redphone

With the implementation of Big Data comes the need for sophisticated Data Backup and Recovery procedures. Although the SMB is nimble, the SMB also has the challenge of a limited IT staff. The old method of passing the responsibility of Backup and Recovery to the newest and most junior IT staff person is no longer an option when mission-critical data is now in a combination of structured and unstructured complex formats. The need for a comprehensive data backup strategy becomes more critical to the business, while the implementation of that strategy becomes more complex.

The SMB will look to the cloud for an answer to their backup needs. However, as Spiceworks reports on “How SMB’s are backing up“, 28% of the SMBs that are avoiding the cloud are avoiding it because they perceive a lack of control of data/security issues. This concern generally comes from the understanding that remote backup processes provided by an MSP require the data to leave the SMB’s network.

This is not necessarily the case. Salvus Data Consultants is a Data Backup/Recovery Managed Service Provider that does not require the data to leave the customer’s network unless the SMB wants the data to be stored offsite. The data can remain within the customer’s network or deployed off site at the customer’s chosen location, while the processes are managed in the cloud.

The benefit gained by deploying the data backup processes in the cloud is having the management of the data backup and recovery performed and scheduled remotely by data consultants that specialize in this field. An additional benefit is to remove the burden from the already stretched IT staff. This addresses the concern that holds back an SMB from proceeding with using an MSP Cloud solution to implement comprehensive BIG Data Backup/Recover processes. 

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