The SMB’s Perspective of Data Backup from a Managed Service Provider

SMBs are implementing Big Data strategies to stay competitive in a global market. Interestingly, the SMB is able to react to, and be more successful in, adopting new technologies than their big company competitors.

The SMB has a more simple corporate structure. This enables employees to make decisions and act quickly without bureaucratic toll gates, as larger companies have. The SMB also does not have the culture that often answers questions that arise from new ideas with ” we tried that and it did not work.” This agility gives the SMB an edge through accelerated innovation. redphone

With the implementation of Big Data comes the need for sophisticated Data Backup and Recovery procedures. Although the SMB is nimble, the SMB also has the challenge of a limited IT staff. The old method of passing the responsibility of Backup and Recovery to the newest and most junior IT staff person is no longer an option when mission-critical data is now in a combination of structured and unstructured complex formats. The need for a comprehensive data backup strategy becomes more critical to the business, while the implementation of that strategy becomes more complex.

The SMB will look to the cloud for an answer to their backup needs. However, as Spiceworks reports on “How SMB’s are backing up“, 28% of the SMBs that are avoiding the cloud are avoiding it because they perceive a lack of control of data/security issues. This concern generally comes from the understanding that remote backup processes provided by an MSP require the data to leave the SMB’s network.

This is not necessarily the case. Salvus Data Consultants is a Data Backup/Recovery Managed Service Provider that does not require the data to leave the customer’s network unless the SMB wants the data to be stored offsite. The data can remain within the customer’s network or deployed off site at the customer’s chosen location, while the processes are managed in the cloud.

The benefit gained by deploying the data backup processes in the cloud is having the management of the data backup and recovery performed and scheduled remotely by data consultants that specialize in this field. An additional benefit is to remove the burden from the already stretched IT staff. This addresses the concern that holds back an SMB from proceeding with using an MSP Cloud solution to implement comprehensive BIG Data Backup/Recover processes. 

Reasons to Consider an MSP for Data Backup and Restore Program

Companies are re-evaluating their Data Backup and Recovery processes as complex data structures create new challenges.

Managed ServiceOutsourcing Data backup processes is a logical first choice to consider. When considering outsourcing, however, there are concerns about protecting secure data and internal security procedures. So, outsourcing to an American Managed Service Provider is often the preferred approach; especially if the data can remain within the control of the company and only the Backup and Recovery procedures are performed remotely by the Data Back and Recovery MSP.

One purpose to outsource is to free up the time of the IT staff to focus on core business strategies instead of training on the new Backup and Recovery techniques and then spending hours each day looking at logs and emails. The Storage Administrator can be released from the endless cycle of repeating the same tasks over and over again. And, the processes can be designed and performed by experts in the field.

In the search for an outsourced Data Backup and Recovery, a company will look for:

  • Having direct access to a team of senior certified consultants which integrate into your existing IT team to manage your TSM infrastructure.
  • Having the latest backup and monitoring solutions, without the overhead and headaches to maintaining it.
  • Have the option to plan and execute Disaster Recovery efforts in house to ensure all stakeholders are involved.
  • Partnering with an American operated organization who understands business needs.
  • Have an escalation point and access to consultants with extensive experience of supporting a broad range of backup environments.
  • Regular strategic review meetings and account management

IBM’s Tivoli Storage Manager (TSM) provides a platform to resolve both tactical and strategic backup solutions. Salvus Data Consultants is an MSP that provides IBM’s TSM backup environments. The benefits are:

    • The service provides a proactive approach to backup and recovery:
      1. Fixing it (tactical repairs)
      2. Monitoring backup solutions (discovery).
      3. Tuning the backup environment (proactive)
      4. Planning long term backup solution (strategic).

When considering a new approach to your Data Backup and Restore, consider outsourcing to an American MSP that will partner with you in the design and execution of a proactive strategy. Contact Salvus Data to explore the benefits that an experience data backup and recovery MSP can provide your business.